Last updated: 20 October 2025
This Privacy Policy describes how Roofers Newcastle (“we”, “us”, or “our”) collects, uses, and protects your information when you visit our website https://roofersnewcastle.com.au (the “Website”) or use our roofing services (the “Service”).
Roofers Newcastle is a roofing contractor serving Newcastle and surrounding areas. Our website address is roofersnewcastle.com.au.
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user-agent string to help with spam detection.
When you submit a contact or quote request, we collect your name, email, phone number, address, and project details so we can respond and provide an estimate. We keep form submissions for customer service purposes. We do not use the information you submit for marketing unless you explicitly opt in.
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.
If you leave a comment, you may opt in to saving your name, email, and website in cookies for your convenience so you don’t have to re-enter your details next time. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set cookies to save your login information and screen display preferences. Login cookies last two days, and screen options cookies last one year. Selecting “Remember Me” will keep you logged in for two weeks. Logging out removes the login cookies.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you edited. It expires after one day.
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
We may use website analytics (e.g., Google Analytics) to understand site usage and improve our services. Analytics may use cookies and collect anonymised information such as pages visited, time on page, device type, and IP address truncated per tool settings. You can opt out via your browser settings or by using the provider’s opt-out tools.
We retain personal data only as long as necessary for the purposes set out in this policy—such as providing estimates, scheduling work, complying with legal obligations, resolving disputes, and enforcing agreements. Usage data for analytics is retained for shorter periods unless needed to improve security or functionality, or where we are legally required to retain it longer.
Your information may be processed at our offices and in other locations where the parties involved in processing are located. This means your information may be transferred to and maintained on computers outside your state or country where data protection laws may differ. By using our Website or Service, you consent to any such transfers in accordance with this policy and applicable law.
We take reasonable steps to ensure your data is treated securely and in accordance with this policy, and that no transfer occurs to an organisation or a country without adequate safeguards in place.
You may request access to, correction of, or deletion of your personal data. If you have an account, you can update some information in your account settings. You can also contact us using the details below to make a request. We may need to retain certain information where we have a legal obligation or legitimate interest to do so.
If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data becomes subject to a different privacy policy.
Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities.
We use commercially reasonable measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policy of every site you visit.
Our Website and Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. We will post the new policy on this page and update the “Last updated” date above. We encourage you to review this page periodically for any changes.
If you have questions about this Privacy Policy or your data, contact us: